Tenant Fees

The following fees apply to applicants and tenants

Application Fee: The Application Fee is £400 (inc. VAT) if one applicant for a property or £200 (inc. VAT) per person if more than one applicant. If a guarantor is required, the fee is £200 (inc. VAT) per guarantor. The Application Fee(s) are not refundable. However, if due to unforeseen circumstances the landlord has to withdraw the property, the Application Fees will be returned in full.

Holding Deposit: The Holding Deposit is £250 and will be deducted in full from the Tenancy Deposit amount payable on the commencement of the tenancy. Should you decide not to proceed with the tenancy, the Holding Deposit is not refundable. However, if due to unforeseen circumstances the landlord has to withdraw the property, or the references are unsatisfactory, the Holding Deposit will be returned in full. Please note that the Holding Deposit amount will be deducted in full from the Opening Invoice.

Opening Invoice: Before you can move in, we will require the Opening Invoice to be paid in cleared funds i.e. by way of bank transfer, banker’s draft or cheque. The Opening Invoice will be for the first months rent and the Tenancy Deposit (an amount equal to 6 weeks rent less the Holding Deposit amount).

Late rent payments: If the rent standing order is not honoured by your bank, there will be a charge of £30 (inc. VAT) to cover administration. If we have to remind you of overdue rent, an administration fee of £30 (inc. VAT) will be payable on every written rent demand. If you pay any part of the rent (except the first months rent) in cash, an administration fee of £30 (inc. VAT) is payable each time.

Other fees: A) There is a charge of £60 (inc. VAT) if you lock yourself out of your property and we attend with the management keys to gain you entry. (B) If you lose your keys, it may be necessary to change the locks on all external doors. You will be liable for the cost of changing the locks (plus two additional sets of keys for management/landlord purposes) and be charged a £60 (inc. VAT) admin fee. (C) If you are unable to be present when a contractor needs to attend the property and you wish for them to be accompanied by a member of our staff, there is a charge of £60 (inc. VAT) per hour – minimum charge is £60 inc. VAT. (D) If an appointment is booked in agreement with you and you fail to be present (when reasonable prior notice of cancellation has not been received from you), a cancellation fee of £60 (inc. VAT) will be charged. (E) If we are called to the property for a fault/issue which you should reasonably have resolved by following the instructions given (by way of instruction manual or otherwise), or where there is no fault/ issue found by us, or the fault/issue is determined to have occurred by your actions (e.g. a faulty electrical appliance belonging to you causing the electrics to cut out), a fee of £60 (inc. VAT) will be charged. (F) If we need to send a contractor to the property for a fault/issue which you should reasonably have resolved by following the instructions given (by way of instruction manual or otherwise), or where there is no fault/issue found by the contractor, or the fault/issue is determined to have occurred by your actions (e.g. a faulty electrical appliance belonging to you causing the electrics to cut out), then the contractors fee may be payable in full by you. (G) Cheques returned to us unpaid will incur a charge of £60 (inc. VAT) (H) If you request a change of tenant, a fee of £360 (inc. VAT) will be payable per tenant changed. Note that any change of tenant is subject to landlord approval.

Costs and fees set out on this page may be subject to change by us.

We are a member of ARLA and The Property Ombudsman.

Version 22.01.16.

If you have any questions, please contact us.

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